Privacy Policy and Disclaimers

Privacy:

Hope Rebuilt, LLC respects your privacy and confidentiality in all ways. Please know that reaching out for counseling is a confidential process, however be aware of the limits of email confidentiality.

No Surprise Act:

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in an insurance plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage, a Good Faith Estimate of expected charges, both orally and in writing or upon request or at the time of scheduling health care services.

Social Media Policy Disclaimers:

  •  The intention for using social media for counselors is for marketing, education, advocacy, thought leadership, and providing content in a technologically changing field. We want to do this while making clients aware of the risks and benefits of engagement on social media where counselors are present. A therapeutic relationship is a professional relationship and in today's technological climate, a social media presence or following your therapist on social media is not to be confused with a relationship outside of therapy. Ethical, professional, and therapeutic boundaries must be followed and honored. 

  • A counseling social media page is not psychotherapy, a replacement for a therapeutic relationship, or substitute for mental health and medical care. A social media presence as a counseling professional is not seeking an endorsement, request, or rating from past or current clients. No social media posts should be considered professional advice. The information contained in posts is general information for educational purposes only.

  • Past and current clients risk breaching their privacy and confidentiality by following, liking, re-posting, commenting, and engaging on social media platforms with counselors. 

  • In order to honor professional boundaries, ethical nuances, and not engage in and prevent any potential form of dual-relationship, counselors will not follow or friend past or current clients on social media platforms. 

  • If there are things from your social media sites that you think would be helpful for your therapist to know, please share those things with your therapist during sessions directly. 

  • "Direct Messaging" is another risk to your privacy. Remember commenting and messaging between sessions is not a confidential or encouraged means of communication. Please schedule an official therapy session to discuss, explore, and ask any treatment related questions or concerns. Social media is not an appropriate medium for sharing therapeutic concerns, questions, comments, or reaching out in crisis to your counselor. Comments and DM’s are monitored by staff and are not confidential. 

  • To ensure using technology, chat rooms, and/or social media in a professional manner and maintain appropriate professional boundaries, Hope Rebuilt professionals and staff do not engage in any "personal virtual relationships" that blur the professional boundary (dual relationships) by using personal accounts as the connection point for the virtual relationship with current or former clients. We respect the privacy of our current and former clients' presence on social media unless given consent to view such information only during a scheduled session.

  • Please consult your physician or mental health provider regarding advice or support for your health and wellbeing. 

  • If you are suicidal, please call your local 24-hour hotline or 911 or emergency services.